At Monster Cleaning Woolwich we value our customers’ time, and we don’t waste it in unnecessary phone calls, email ping pong matches or making people wait around for call backs and email replies. Instead we get straight to the point which is doing business – quickly and efficiently. Getting and staying in touch with our office staff is easy and straightforward. Our customer consultants are attentive, punctual and knowledgeable. Private and business customers will have their queries addressed and resolved right away without any fussing about or time-wasting. Our customer assistants provide detailed information on services and special offers, pricing, booking and cancellation procedure etc. We can be reached seven days a week, including bank holidays during business hours. For your convenience in certain days our offices work under extended hours. We are happy to return calls and emails at any given time, please be sure though to provide our office with your preferred means of communication and when the best time to contact you is.
- By Phone
If you wish to speak to us directly, please call our main phone number. Your call will be answered by a real person who will start dealing with your query or booking right away. There are no nuisance phone menus, button pushing or endless options to remember. Our office lines are open seven days a week, including public holidays, from 8:00AM to 8:30PM unless otherwise stated on our website.
- By Email
In case you prefer to jot us a line, please write using the booking form. Our office inbox is monitored and tended to by dedicated member/s of staff at all times so we will respond to your message in a jiffy. State your query by email and we will get back to you with all the necessary information shortly. If requesting a call back by email, please ensure we have a correct phone number and let us know when the most suitable time to ring you is.
Alternatively you can catch up with us online through one of two ways. You can either submit a query/booking request by using our easy to navigate booking form, or optionally use our help chat which pops up automatically on our website. The chat is monitored by our consultants in real time so you receive the necessary information immediately.
Please be advised that at certain times and days of the week our office gets pretty busy so despite our best efforts we may take a tat longer to get back to you. Thank you for being patient.